Why
Buy Here Why
Service Here Why
Customize Here Why
Warner Why
Grenadier Buy
From Anywhere
West Valley City, Utah
What Our Customers Say — In Their Own Words
Every quote below is a verbatim public review — from Google, and from Carfax’s transaction-verified purchase and service reviews. Organized by the question you’re actually asking.
4.9★
Google rating · 325 reviews
4.9★
Carfax · 42 verified reviews
Ratings as of October 2026
CARFAX TOP-RATED DEALER · 2025
We own what we’ve earned — one customer at a time. We’re not perfect, and neither is every fit: once in a while a customer chooses not to work with us, and the feeling is mutual. What we control is the rest — set expectations straight, get better every month, and turn the people who do choose us into customers for life.
Customer Reviews
Why Buy Here
No-pressure buying with salespeople who own and drive the Grenadier themselves.
★★★★★GOOGLE
REVIEW →
“Overall, this was a fantastic experience from start to finish. Steve was a pleasure to work with — he helped me find exactly what I was looking for, with zero pressure at any point in the process. It makes a real difference having a sales partner who genuinely owns and loves the same vehicle you're buying.”
— Alex Foster, September 2026
★★★★★GOOGLE
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“Great experience. Extremely knowledgeable staff. No pressure, they let you move at your pace. Selecting the color I wanted was the hardest part of the transaction. James even took me to a little off road course to really feel how it handled off road.”
— Rick Bailey, July 2026
▼ MORE WHY BUY HERE REVIEWS (4) — TAP TO EXPAND
★★★★★GOOGLE
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“James was excellent! Very knowledgeable and down to earth. I was hesitant in buying a newer car he helped take away all those worries. No pressure at all, he drives one himself and uses it all the time which was a big selling factor for me.”
— Greg Jacobsen, September 2026
★★★★★GOOGLE
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“Incredible experience!! I arranged an appointment after researching the Grenadier. Miles took the time to understand my needs and priorities so that he could help me build MY vehicle. Warner INEOS understands the importance of seeing customers as an ongoing relationship and not simply a one time sale.”
— Toby Enniss, August 2026
“Every employee we dealt with was extremely knowledgeable, professional and able to answer all of our questions. I loved the test drive and off road course to understand how to use all the appropriate off road features. It was an easy experience.”
— 2024 INEOS Grenadier Owner, April 2026
“The team was friendly, knowledgeable, and clearly passionate about the Grenadier, which made the buying experience feel special. Everyone was welcoming and helpful, and I really appreciated the time they took to make sure I was fully set up. Great people, great SUV!”
— 2025 INEOS Grenadier Shopper, August 2025
Customer Reviews
Why Service Here
Same-day fits, straight answers, and work done right the first time.
★★★★★GOOGLE
REVIEW →
“In the 6 months that I've owned my vehicle I can't think of a situation where my service expectations have not been met. The crew at Warner is fast to respond, flexible to fit you in when you need help, and does the work right the first time. These are nice people who are very competent, who are working hard to build a great service organization for this exciting New Brand.”
— Marshall Bauer, September 2026
“Warner Ineos service staff is top notch. They always do an in person walk through of the vehicle even when the service was just an oil change. The walk through always concludes with asking me if I have any questions about the vehicle including advance features with the car.”
— Jared C., September 2026
▼ MORE WHY SERVICE HERE REVIEWS (4) — TAP TO EXPAND
★★★★★GOOGLE
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“10 out of 5 stars. Came in with an oil leak and not only did they fix it but they went above and beyond what was required of them. Todd runs a tight ship. They also gave me good advice and recommendations for future projects. Will be using this shop again.”
— Chad Smith, September 2026
★★★★★GOOGLE
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“Last minute appointment. Got me in. Took care of it quickly. Explained everything to me. Great team. Wish all my repairs and servicing were this easy. It’s like having a property manager for your car.”
— David Anderson, September 2026
★★★★★GOOGLE
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“Awesome service they were able to get me in and out and less than 15 minutes all I needed was for them to reset my service light and they did it for no charge.”
— S. Kyne, August 2026
“The customer service was superior, as was the work done. Being in SLC, I thought that the fees would be higher than my home city, Albuquerque, but the prices were super reasonable. I highly recommend this company!”
— 2013 Mercedes-Benz Sprinter Owner, July 2026
Customer Reviews
Why Customize Here
Accessories, suspension, tents, racks — built by a team that outfits these rigs daily.
★★★★★GOOGLE
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“Great work and service. Very happy with the modifications Warner did to my truck.”
— Aaron Bludworth, September 2026
“The dealership handled a range of work on my vehicle, including accessory installs, pre-winter checks, and special-order parts, and everything was done with a high level of professionalism and care. It's not easy to find a service department that feels both capable and genuinely accommodating, but this team delivered on both.”
— 2025 INEOS Grenadier Owner, March 2026
▼ MORE WHY CUSTOMIZE HERE REVIEWS (3) — TAP TO EXPAND
★★★★★GOOGLE
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“Just had to add the rooftop tent, awning, sidesteps and checker plates. I couldn't be happier with my decision to buy my Grenadier. Warner has been amazing to work with on customizing it to meet my needs.”
— Toby Enniss, August 2026
★★★★★GOOGLE
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“bought a vehicle out of state and they were quick, reasonable, and thorough. Tons of customization options and hope to be able to work with them more in the future!”
— Luke Myhre, August 2026
★★★★★GOOGLE
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“Impressive stock of Grenadiers at their location and experienced with custom builds. Helpful aftercare.”
— James Dunston, September 2026
Customer Reviews
Why Warner
Customers describe a community, not a transaction.
★★★★★GOOGLE
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“There has never been a more competent and engaged auto dealership. You don't just buy a car from Warner Ineos. You become part of the family. From day one, not only have they taken incredible care of my car, but they have welcomed me into the Overlanding lifestyle and made it possible to learn new skills and make new friends.”
— Kristi Reed, August 2026
“Ricardo, Todd and the whole team including the Sales Team are all awesome and very passionate about the Grenadiers. Warner is a family owned company and it shows from start to finish. Kudos to Warner.”
— 2024 INEOS Grenadier Owner, April 2026
▼ MORE WHY WARNER REVIEWS (4) — TAP TO EXPAND
★★★★★GOOGLE
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“Bought my brand new Ineos Grenadier from Warner in April 2024 and they've provided the best support ever since! I pretty much only use this truck for off-roading, so it is great to have a team of experts keep a pro eye on the truck. They're also incredible supporters of the off-road community.”
— Helene Raynaud, September 2026
★★★★★GOOGLE
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“Warner is an excellent dealer. They really understand the culture of the Ineos brand. The staff is extremely professional and helpful. It's always a pleasure doing business there.”
— Steve Heinz, August 2026
★★★★★GOOGLE
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“This wasn't the normal car buying experience and it was great. Everyone had a passion for cars and Grenadiers. They weren't trying to sell you a car, they were welcoming you into a family. I will not go anywhere else.”
— Marc, August 2026
“Warner is the absolute best! We live in California and always try to work in a visit with Warner. Sometimes we will just stop by and say hello, they're like family!”
— 2024 INEOS Grenadier Owner, May 2026
Customer Reviews
Why Grenadier
What owners say about the vehicle itself.
★★★★★GOOGLE
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“I'm probably more attached to this truck than is entirely reasonable. It's a fantastic daily driver and an absolute beast off-road — the versatility is exactly what I was hoping for.”
— Alex Foster, September 2026
★★★★★GOOGLE
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“James made the process of buying a Grenadier easy. His knowledge of the vehicle and aftermarket accessories was super handy. Five stars!!!”
— GimmeWind MoreWind, September 2026
▼ MORE WHY GRENADIER REVIEWS (1) — TAP TO EXPAND
★★★★★GOOGLE
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“James was incredible. Knew every aspect of the vehicle, accessories, sales and veteran pointers on driving. Would absolutely recommend 100%!”
— Utah ZenBoarder, August 2026
Customer Reviews
Buy From Anywhere
Out-of-state purchases, handled start to finish.
★★★★★GOOGLE
REVIEW →
“PHENOMENAL EXPERIENCE! I live in Baltimore, MD and found a used vehicle online at Warner INEOS Grenadier. I was hesitant to purchase a vehicle out of state and it ended up being the best decision.”
— Lindsey Ramiro, March 2026
★★★★★GOOGLE
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“I purchased a 2026 Grenadier from out of state. Steve Fry was very helpful and made the buying experience extremely easy and enjoyable. Warner had the best selection of vehicles of any dealer that I researched.”
— Kim Davis, February 2026
▼ MORE BUY FROM ANYWHERE REVIEWS (3) — TAP TO EXPAND
★★★★★GOOGLE
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“Warner Ineos, and specifically, Miles, were a pleasure to work with. Car shipped and arrived within 2 days. Down payment taken care of simply. Great financing deal obtained.”
— Andrew Murray, May 2026
★★★★★GOOGLE
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“They made the process easy and painless, which is not something you normally get at a dealership, especially with us buying from out of state. We will absolutely go through them for any future vehicle purchases.”
— Dom, June 2026
“Miles was easy to work with... everything was done online/text.”
— 2025 Chevrolet Corvette Shopper, May 2026
Questions, Answered
Are these real customer reviews?
Yes. Every quote on this page is a verbatim public review. Google reviews link to our Google Business Profile; Carfax reviews are verified purchase and service reviews tied to actual transactions on our Carfax dealer profile.
Can I buy a Grenadier from Warner if I live out of state?
Yes. A meaningful share of our sales are long-distance purchases, with customers buying from us across the country without visiting Utah first.
Do you service vehicles you didn't sell?
Yes. Our service department works on Grenadiers purchased anywhere, and verified Carfax reviews show customers bringing us Mercedes-Benz Sprinters, Fords, Chevrolets, and Toyotas as well.
Can Warner customize my Grenadier?
Yes. We stock and install accessories and customization options — rooftop tents, awnings, side steps, suspension, wheels, and full custom builds.
All
325 Google Reviews
42
Verified Reviews on Carfax
Or come see us — 5544 W 2400 S, West Valley City, UT 84120 · Sales (801) 630-2450